Shipping policy

Shipping Policy

At Chic India, we want your shopping experience to be seamless, transparent, and worry-free. We ensure fast, reliable, and FREE shipping across India so you can enjoy your favorite styles without any hassle!

1. Super-Fast Order Processing

✔ Orders are processed within 24 hours (excluding weekends & holidays).
✔ You will receive a confirmation email & tracking details as soon as your order is shipped.
✔ If we experience any delays due to unforeseen circumstances, we’ll keep you informed.

2. Shipping Charges – We Keep It Simple!

✔ FREE Standard Shipping on all prepaid orders across India.
✔ Cash on Delivery (COD) orders have a small ₹99 fee to cover handling and verification costs.
✔ Express Delivery options may be available at an additional charge based on your location.
✔ International shipping is not available at this time.

3. Estimated Delivery Time – Fast & Reliable!

✔ Delhi NCR: Same-day delivery for orders placed before 12 PM.
✔ Metro Cities: 1-3 business days.
✔ Other Cities & Towns: 5-7 business days.
✔ Remote Areas: 7-10 business days.
✔ Please note that delivery timelines may vary due to weather, strikes, or courier delays.

4. Easy Order Tracking – Stay Updated!

✔ Once shipped, you will receive a tracking link via email/SMS to monitor your order status in real time.
✔ If your tracking shows “Delivered” but you haven’t received your package, contact us within 24 hours, and we’ll help you immediately.

5. Hassle-Free Address & Delivery Assistance

✔ Make sure to provide a correct & complete shipping address to avoid delivery issues.
✔ If an order is returned due to an incorrect address, reshipping charges will apply.
✔ We are not responsible for lost or stolen packages after the courier marks them as delivered.

6. Unexpected Delays? We’re Here for You!

✔ While we strive for on-time delivery, there may be occasional delays due to courier issues, weather conditions, or festive seasons.
✔ If your order is delayed beyond the estimated time, feel free to contact us—we’ll do our best to get your order to you as soon as possible!

7. Need Assistance? We’re Just a Message Away!

📧 Email: hello@thechicindia.com
📞 Call/WhatsApp: 8178163817

📍 Address: Delhi, India

We’re dedicated to delivering your orders quickly, securely, and with the best service. Thank you for choosing Chic India! 💖