Terms of service

Terms of Service
Last Updated: 5 April, 2025

Welcome to Chic India! By using our website thechicindia.com and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Terms

✔ By accessing and using our website, you confirm that you are at least 13 years old or have permission from a parent or guardian.
✔ You agree to provide accurate, current, and complete information when placing an order.
✔ We reserve the right to refuse service to anyone for any reason at any time.
✔ Prices and availability of products are subject to change without notice.

2. Ordering & Payments

✔ All orders are subject to acceptance and availability.
✔ We accept payments through credit/debit cards, UPI, net banking, and wallets.
✔ If a payment fails or is disputed, we reserve the right to cancel your order.
✔ All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes.

3. Shipping & Delivery

✔ We offer free shipping across India.
✔ Orders are processed within 1-3 business days and delivered within 5-7 business days.
✔ Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or holidays.
✔ Once an order is shipped, we cannot change the delivery address.
✔ Chic India is not responsible for lost or stolen packages after delivery confirmation.

4. Returns, Exchanges & Store Credit

✔ We offer hassle-free exchanges and returns within 5 days of delivery.
✔ Products must be unused, unwashed, and in original condition with tags.
✔ Refunds are not issued; instead, store credit is provided, which never expires.
✔ Clearance and final sale items cannot be returned or exchanged.
✔ For complete details, please refer to our Exchange & Return Policy.

5. Intellectual Property Rights

✔ All content, images, designs, logos, and trademarks on thechicindia.com are the property of Chic India.
✔ You may not use, reproduce, or distribute any content without prior written permission.

6. User Conduct & Prohibited Activities

✔ You agree not to use our website for any unlawful purposes.
✔ Activities such as hacking, distributing malware, or attempting to interfere with our operations are strictly prohibited.
✔ Any violation of these terms may result in legal action.

7. Changes to Terms of Service

✔ Chic India reserves the right to update these terms at any time without prior notice.
✔ Continued use of our website means you accept any changes made to our policies.

8. Contact Us

For any queries regarding our Terms of Service, feel free to contact us:
📧 Email: hello@thechicindia.com
📞 Call/WhatsApp: 8178163817
📍 Address: Delhi, India

Thank you for shopping with Chic India! 💖